Collect Take payment, any way they book.
Give customers a way to pay that fits the booking, whether they are checking out online, paying a deposit, settling a balance or responding to a payment request. Every collection stays connected to the booking from the start, so finance does not have to reconstruct the context later.
- Flexible ways to collect Card, open banking, payment links and embedded checkout across online and offline booking journeys.
- Built around the travel lifecycle Collect deposits, instalments, balances, amendments and additional payments without losing the booking context.
- Optimise how money comes in Manage payment choice, processing cost, fraud and margin through capabilities such as automatic surcharging and payment optimisation.
Explore Payment Collection → Reconcile Every payment matched to its booking.
Turn payment activity into a financial record you can actually work with. felloh connects transactions back to the booking, breaks apart settlement activity and surfaces anything that needs attention.
- Unpack every settlement Separate payments, fees, refunds and chargebacks rather than working backwards from one bulk amount.
- Match money to bookings Reconcile card payments and bank transfers against the booking they belong to, even when references are incomplete.
- Work the exceptions, not the whole ledger Matched activity takes care of itself while anything that does not fit is surfaced for review.
Explore Financial Operations → Update The confirmed truth, pushed back to your systems.
Once felloh knows what happened, the systems your teams work in can know too. Confirmed payment and booking information flows back into connected travel and finance systems instead of being re-entered by hand.
- Keep booking systems current Payment status and booking context can be reflected back into the travel platforms where sales and operations already work.
- Automate receipting and updates Remove repetitive rekeying when money is collected, reconciled, refunded or otherwise changes state.
- Connect finance and operations Carry consistent booking-level information between felloh and connected CRM, back-office and accounting workflows.
See how we sync your systems → Evidence Every number stays connected to the evidence behind it.
The financial record does not stop once a payment has been reconciled. Booking, transaction, settlement and reporting context stay connected so teams can trace what happened without rebuilding the story from different systems.
- Follow the complete payment trail Inspect the payments, refunds, fees, chargebacks and settlement activity behind a booking.
- Keep reporting traceable Retain the booking and transaction detail needed to support protected-fund, ATOL, APC, trustee and other reporting requirements.
- Drill from the number to the source Investigate an exception or reported figure by following it back to the underlying financial activity.
See how we simplify compliance reporting → Automate Turn trusted information into automated workflows.
Once felloh understands the booking and financial position, Playbooks can use that context to automate the processes your team already follows across payments, bookings and finance.
- Automate the manual steps Turn repetitive checks, updates, matching and handoffs into workflows that run automatically in the background.
- Work across your existing systems Coordinate actions between booking platforms, payment providers and finance tools without replacing the systems your teams already rely on.
- Build from the way you already operate Use your existing rules and processes to trigger the right next step when a payment is received, a booking is matched or a financial state changes.
See how we automate your workflows →